phpclub Privacy Policy – How We Handle Your Personal Data

1. Information We Collect

When you register an account on phpclub, we collect personal information that is necessary to verify your identity and operate your account in compliance with Philippine regulations. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. During the verification process, we may also request a copy of a valid government-issued ID such as a Philippine passport, driver's licence, or SSS card. If you make deposits or withdrawals, we collect payment-related details such as your GCash number, bank account information, or other payment method identifiers — though we do not store full card numbers on our servers. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs, which help us maintain platform security and improve your experience.

2. How We Use Your Information

phpclub uses the personal data we collect strictly for the purposes of running your account and delivering our services to you as a Filipino player. Your identity information is used to verify that you meet the minimum age requirement of 21 years old and to comply with anti-money laundering obligations under Philippine law. Payment details are used solely to process deposits and withdrawals in Philippine pesos and to detect any suspicious financial activity on your account. Technical and session data helps us identify and prevent unauthorised access, investigate disputes, and improve the overall performance of the platform on mobile devices. We may also use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this privacy policy — we do not send unsolicited marketing messages without your consent. All data processing activities carried out by phpclub are conducted in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

3. Sharing of Personal Data

phpclub does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud hosting providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction. If phpclub undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your data with any overseas entity unless that entity provides a level of data protection equivalent to or greater than what is required under Philippine law. Any third-party partner that handles your data on our behalf is contractually bound to use it only for the agreed purpose and to delete it once that purpose is fulfilled.

4. Data Security

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All connections to phpclub are encrypted using TLS (Transport Layer Security), ensuring that data transmitted between your device and our servers cannot be intercepted. Account passwords are stored using one-way hashing algorithms and are never accessible in plain text, even to our own staff. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle member data are trained in data privacy obligations under Philippine law. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the National Privacy Commission of the Philippines within the timeframes required by law.

5. Data Retention

phpclub retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance obligations. In most cases, account records are retained for a minimum of five years following account closure to satisfy regulatory requirements. Technical logs and session data are typically retained for a shorter period and are deleted once they are no longer needed for security or operational purposes. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, and will inform you of any data that must be retained for legal compliance reasons. You may contact us at any time to enquire about the specific retention period applicable to your account data.

6. Your Rights as a Data Subject

As a Filipino player and data subject under the Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You also have the right to access a copy of the personal data we hold about you, and to request corrections if any information is inaccurate or out of date. If you believe your data has been processed unlawfully or that we have retained it longer than necessary, you have the right to request its deletion, subject to any legal retention obligations that apply. You may also object to certain types of data processing, such as the use of your contact details for marketing communications, and we will honour such requests promptly. To exercise any of these rights, please contact our data privacy team using the contact details provided in the footer of this page, and we will respond within the timeframe required by Philippine law.

7. Cookies and Tracking Technologies

phpclub uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functions such as keeping you logged in during a session and remembering your preferences, and these cannot be disabled without affecting how the platform works. We also use analytics cookies to understand how members navigate the site, which pages are most visited, and where technical issues may occur — this data is collected in aggregate and is not linked to your personal identity. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your activity on phpclub. For more information about the specific cookies we use and how to control them, please contact us using the details in the footer.

8. Changes to This Privacy Policy

phpclub reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify registered members by posting a notice on the platform or by sending a message to the contact details associated with your account. The date of the most recent update will always be displayed at the top of this page so you can easily identify whether the policy has changed since you last reviewed it. Continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions or concerns about this policy or our data practices, please reach out to us using the contact information in the footer below.